Zita and Ronnie aka Pennypackers
June 26, 2015

Dear Cindy,

Ronnie and I want to thank you for all the work you put in to help us find our perfect wedding destination. We can easily say that we have never visited a more perfect destination. Punta Cana is fabulous! We had the most amazing time. Now Larimar was superb! Our room was amazing… and a Jacuzzi on the balcony! The room really was in a great location, the view overlooking the fountain and the pools, the palm trees and even a glimpse of ocean. Beautiful! Food, activities, drinks and everything about it was amazing too. Such a beautiful place. The four days we spent in Secrets were wonderful too. Very quiet, secluded, and beautiful resort. And you can never go wrong when a lazy river is right on your front porch!

We had our wedding ceremony at the fountain area, which couldn’t have turned out more beautiful.

We also managed to do sightseeing trips around Dominican Republic and even the Saona Island. The beautiful blue lagoons, the mountains and local towns, and even swimming with the dolphins.
Our memories of this wonderful trip will be life lasting.

Be sure to know that we will always be your customers and any chance we get, we will refer friends to you as well, knowing that they, too, would receive your great service.

Thank you again,

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June 26, 2015

Cindy,I cannot express my gratitude for all of your help this past weekend when our flight home was cancelled by the airline. There were still people on Sunday afternoon that had no ticket out of Montego Bay and those who were able to get on the “additional flight” provided for our cancelled flight I know left late evening but were in a constant state of not knowing what their travel plans would be the entire day.

To know that you were on the other end of the phone line on your cell working for our best interest was a huge relief and thanks also for working with my parents.

I do want you to know that we really enjoyed our stay at Beaches Negril. The staff was excellent, the activities were perfect for our family, the nightly entertainment was just enough and enjoyable, the food was good and abundant (just ask my husband who always seemed to be walking around with two ice cream cones – one in each hand). We aren’t big drinkers but enjoyed the drinks we had and I am sure our girls drank more virgin pina colada’s that week than most people would have access to in a lifetime. The scenery was beautiful and peaceful and we couldn’t get enough of that deep blue water and gorgeous beach. The resort was a perfect size for us as well. Thank you so much for that recommendation. I wish I had your business card with me in the airport – both Saturday and Sunday. I couldn’t stop talking about what you did for us so I could have handed out a bunch of them!!!
Thanks again,

Ben and Lonnie Sandlin
June 26, 2015

My wife and I would like to thank you again for the amazing job you did for our honeymoon. We had never used a travel agent before but you came highly recommended from so many people. From the first email I knew we had made the right choice in using Bethany Travel. The planning of the trip and the options you made for us was so easy and quick, that it took one stressful thing of planning a wedding right out of the equation. Not only did you plan a dream vacation for us, your help when our flight home was cancelled was remarkable. In a time of chaos and uncertainty the fact that you were on the phone with our family well past most people’s bed times on Saturday let us know that we were in good hands. The compassion you showed for our safety and the quick action to book us on a new flight before the airline is what made us 2 out of 7 lucky travelers to get home early (the other 5 being your clients as well).
We will never be able to thank you enough for going above and beyond for our honeymoon to the Iberostar Grand Hotel Rose Hall in Montego Bay, Jamaica. You didn’t just provide us with a service, you provided us a sense of comfort because we knew you would look out for us. We will recommend you to anyone and everyone as well as continue to use Bethany Travel for our trips to come.
Thank you again from the bottom of our hearts.

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